About North Bay Diagnostics       As a specialty diagnostics laboratory, North Bay is committed to the advancement of superior testing services. The importance of well-balanced hormones to health and longevity, and their periodic monitoring is a concept that our laboratory continues to pioneer. Testing based on sound scientific evidence is a primary focus at our Company. Our laboratory operates with the utmost in quality control and customer service. North Bay Diagnostics is CLIA approved as certified by HCFA. Contact information: Order Line: (888) 689-TEST (8378) Email Addresses: info@northbaydiagnostics.com sales@northbaydiagnostics.com Address*: North Bay Diagnostics Corporate Headquarters PO Box 4150 Traverse City, Michigan 49685 Refund Policy Northbay Diagnostics will provide a 30 day money back guarantee on all unused test kits, provided they are returned in original condition. Refunds will be issued only after original test kit is received by Northbay Diagnostics. Northbay Diagnostics is not responsible for return postage. Shipping Northbay Diagnostics normally ships all test kits within 24 hours of order placement. Please allow 3-5 days for shipping. Shipping charges to the customer are included in sale price of individual test kits. Privacy Notice Northbay Diagnostics does not share any personal information with any other company or entity, and does not participate in unsolicited advertising. *For communication purposes only. All test kits are pre-addressed to our laboratory facility and should not be sent or addressed to the above coporate offices.